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My Crazy Life, Day to Day

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Dec 10 2008

The Latest Google Nonsense

Published by cgardener at 12:36 pm under Craziness, Google Woes, Money and Me Edit This

This is the email I received from Google today:

Hello,

We understand that you are concerned about the payments of your AdSense
account. As mentioned earlier, a credit of $x.xx was applied to your
AdSense account for your earning for the current month and also $xxx.xx from the stopped check was credited back to your account balance. You will
receive a check this month for your finalized earnings.

Please know that Google is not liable for bank fees due to stopped checks.
According to our Terms and Conditions, publishers disabled for invalid
click activity may not receive any further payment and therefore,
payments on any outstanding checks may be stopped. We appreciate your
patience, and apologize for any inconvenience. If you
have any questions, please visit our Help Center at
http://www.google.com/adsense/support, or contact us at
http://www.google.com/adsense/support/bin/request.py.

Sincerely,

The Google AdSense Team

What a load of BS. They screw me out of my adsense money, cost me overdraft fees, give me BACK my money (pretty much admitting they shouldn’t have done the aforementioned in the first place), then hide behind their policies to keep from paying me back a measly $8. This is my reply:

Sorry, not good enough. I know you aren’t going to listen, but a lot of other people are, because I’m putting this whole story, every letter, on my blog. You’re coming across sounding very arrogant and unconcerned with the pain you inflict on others.

I understand that according to your policies, you aren’t liable for bank fees, but this was YOUR fault, not mine. It would be a good moral gesture, and since I’m blogging all of this, it would be letting people know that you aren’t so petty as to make a mistake that costs someone money, then to use your policies as an excuse not to compensate them for YOUR mistake. I don’t even know why you closed my adsense. You’ve never given me a reason, just a nightmare. I tell you what. I’ll put up a poll, and people can vote on whether you should give me back my measly little $8.

It may be legal for you not to pay it, but your morality and general business sense is what is in question here. I can see not paying it back if I was the one at fault, but (by your own admission) I wasn’t, was I? Should I get punished for trying as hard as I could to obey the rules?

Your call, but your company is already getting a very bad rep with the government, so I read. Good will goes a long way.

Sincerely,

I’m sure it’s not over yet. They seem to possess a seemingly endless repertoire of canned BS to toss out when the occasion suits.

I will not give up. I want my money, and I want my $8, and I WANT IT NOW!

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