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My Crazy Life, Day to Day

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Nov 20 2008

What Do You Do When Google Lets You Down?

Published by cgardener at 7:25 pm under Craziness, Google Woes Edit This

My internet life pretty much revolves around Google. I use so many Google services that to change them all now would literally take longer than it took me to start them all.

Everyone who reads this blog knows about my recent Google woes. If you don’t, the relevant posts are listed on the bottom of this post. To summarize, I’ve been through attacks by pornographers that led to the disabling of my account, several correspondences back and forth with Google to try to get reinstated, having the owner of Hubpages get involved on behalf of several other Hubbers who were disabled for the same problem (which originated at Hubpages) and now a bounced adsense check.

Today, I once again wrote to Google, and I will write to them and to anyone else I have to until this is resolved. To some, it’s only $100. To me, it’s a matter of broken trust.

This is the letter I sent to Google today.

Hello again,

The situation has gotten worse, because now the check you sent me has bounced. This money was earned legitimately, before the illegal activity on my account by the pornographers. All invalid clicks up to the this money was earned was reported to you and dealt with by you. It took me 14 months to earn that $101.59, and the problem did not start until a couple of months ago, so there is no need for you to have stopped payment on my check.

I cannot let this go. I have this thing about fairness, and this isn’t fair at all. To take legitimately earned click money away from me due to some sick person attacking me and taking down my adsense account is just not right. I need that money. You don’t. This is akin to working for someone for 14 months, unpaid, then getting fired for a rules infraction and having them tell you that they are not paying for the previous 14 months because you broke a rule.

This has now become a labor issue. Please do not make me pursue it as such. I am an activist. I am a fighter. I will take this to the limit. Please don’t make me do this. Please just let me give you my banking information and wire transfer the money into my account, and I swear, I will never darken your door again.

I loved and trusted Google. I beta tested Google Pages. I was one of the first people to have Gmail. I have several Blogger Blogs. I use Google Docs on a regular basis. I use Google Analytics and Google Alerts. I even read my RSS on Google Reader. I was thrilled to be accepted into adsense. I had fully intended to be an adwords customer when I could afford it. Being a part of Google was like a dream to me. Now my dream has turned into a nightmare. I’m crying as I write this. I cannot believe you are doing this to me.

Please make this right.

Deborah Aldridge, an ex-Google faithful.

It’s going to be interesting to see what Google does about this. If I can fight them and win, it will be a moral victory, but a very hollow one, because they have lost my trust and allegiance.

I’m now looking for somewhere else to house my blogs, which breaks my heart, because I spent many hours making unique templates for them. I would leave them where they are, but I’m afraid that Google will delete them for no reason at all, and I’ll be left with nothing. The best I can probably do is to move them all to Wordpress until I can afford outside hosting, and learn enough about the Wordpress program to put them up there.

I don’t want my adsense back. I just want my $100 and to be done with Google. They frighten me now.

Related Posts

The Dreaded “Adsense Disabled” Notice: Why Is Google Punishing the Victims?

Google: The Worst Possible Model for Customer Service

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